Coronavirus (COVID-19) Alert

Visit the Coronavirus (COVID-19) and Tenants page to learn about:

  • Eviction protections
  • Free legal services through the Right to Counsel program
  • Paying rent
  • The City's Tenant Helpline

Tenant Harassment

If you are a tenant in an apartment in New York City who is being harassed by your landlord, the Mayor’s Office to Protect Tenants is here to assist. For more information, go to the Coronavirus (COVID-19) and Tenants page. 

Discrimination

Your landlord cannot harass or discriminate against you, kick you out, or ask you to leave your apartment because of fears or stigma around COVID-19, including harassment or discrimination on the basis of actual or perceived race, national origin, disability, or other protected classes.

If this is happening to you, you can report it to the NYC Commission on Human Rights. To learn more, go to the Discrimination page.

It is illegal for building owners to force tenants to leave their apartments or surrender their rights. If you are a tenant in an apartment in New York City who is being harassed by your landlord, you can get information and help. Free legal assistance is available to low-income tenants who are being harassed.

The harassment of tenants can include:

  • Not offering leases or lease renewals.
  • Repeatedly trying to pay you to move out (aka buyouts: rent-regulated tenants can reject buyout offers and continue to live in their home. If you are offered a buyout, there are certain rules that the property owner has to follow when making the offer.)
  • Unjustified eviction notices or illegal lockouts.
  • Threats and intimidation, such as late-night phone calls.
  • Discrimination on the basis of immigration status.
  • Overcharging for a rent-regulated apartment.
  • Repeated interruptions of essential services, such as heat, water, or electricity.
  • Failure to provide necessary repairs on reported conditions.
  • Deliberately causing construction-related problems for tenants, such as working after hours, blocking entrances, or failing to remove excessive dust or debris.

You should first report apartment and building conditions or lack of services to the property owner or agent. If they fail to make the needed repairs, you should file a maintenance complaint with the Department of Housing Preservation and Development (HPD) and construction-related conditions to the Department of Buildings (DOB).

You should explore legal assistance options, whether or not the harassment involves maintenance or construction issues.

    Coronavirus (COVID-19) Alert

    Tenant Harassment

    If you are a tenant in an apartment in New York City who is being harassed by your landlord, the Mayor’s Office to Protect Tenants is here to assist.

    For more information, go to the Coronavirus (COVID-19) and Tenants page. 

    Rental and cooperative building owners must keep your apartment unit and building in livable condition and provide needed repairs. 

    If they don’t, you can report a maintenance problem affecting an apartment, a public area, or an entire building to HPD and you can also report that the property owner is harassing you using these tactics.

    Some examples of apartment and building-wide related harassment include, but are not limited to:

    Coronavirus (COVID-19) Alert

    Tenant Harassment

    If you are a tenant in an apartment in New York City who is being harassed by your landlord, the Mayor’s Office to Protect Tenants is here to assist.

    For more information, including tenant rights, questions about leases, and legal referrals, go to the Coronavirus (COVID-19) and Tenants page.

    If you are a tenant living in a building while construction work is ongoing, the building’s owner is required to post or distribute a Tenant Protection Plan notice and a Safe Construction Bill of Rights. These notices inform tenants about the permits issued, the work scheduled to be conducted, and amenities or essential service interruptions. To report a notice not posted, go to the Safe Construction for Tenants page.

    Also, if you believe the property is not making repairs to the elevator as a means of harassment, you can report that to the Department of Buildings.

    Some examples of building construction-related harassment include:

    You can report a property owner who is using these methods to harass you to leave your apartment.

    Call 311 for assistance.

    Housing Court provides information about Court procedures, landlord/tenant rules and regulations, enforcement of housing code violations.

    For Housing Court locations, use the Housing Court for Tenants and Landlords page.

    • Agency: New York Courts
    • Division: Housing Court
    • Phone Number: (646) 386-5750
    • Business Hours:
    • Staff is available through the automated phone system during business hours.

    If you live in a rent-controlled or rent-stabilized apartment, you can get more information and file a harassment complaint with New York State Homes and Community Renewal (NYSHCR):

    Online

    Submit an inquiry to NYS Homes and Community Renewal Tenant Protection Unit.

    Visit the NYSHCR website.

    By Email

    TPUinfo@nyshcr.org

      Was this information helpful?   Yes    No