Safe, temporary shelter is available to young people in crisis. Runaway or homeless youth under the age of 21 can also be admitted to residential programs. 

Pregnant young women and young people under 21 with children are also eligible for crisis shelter and residential programs.  

Services for sexually-exploited youth and lesbian, gay, bisexual, transgender, and questioning youth are also available. 

These services are funded by the Department of Youth and Community Development (DYCD). They are free and are considered a voluntary placement. Transportation to a drop-in center or crisis shelter can be arranged.

Online

Learn more about services for Runaway Homeless Youth.

By Phone

When Community Connect is closed, you can call 311 for assistance.

  • Agency: Department of Youth and Community Development
  • Division: Community Connect
  • Phone Number: (800) 246-4646
  • Business Hours:
  • Community Connect is experiencing technical difficulties. If the call fails to connect you can call again later or send an email to communityconnect@dycd.nyc.gov.

You can anonymously or confidentially communicate a question, comment, or complaint about the treatment of young people and conditions in all Department of Youth and Community Development-funded residential programs and services for runaway and homeless youth.

This includes street outreach, drop-in, and residential programming.

When Community Connect is closed, you can call 311 for assistance.

  • Agency: Department of Youth and Community Development
  • Division: Community Connect
  • Phone Number: (800) 246-4646
  • Business Hours:
  • Community Connect is experiencing technical difficulties. If the call fails to connect you can call again later or send an email to communityconnect@dycd.nyc.gov.

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