You can file a complaint about someone selling tickets:

• In a public space in the City
• Online for events in the City

What You Need

If the ticket seller is licensed, please include the ticket seller’s DCA license number and any information about the company whose tickets are being sold.

If you purchased a ticket, please provide any information you have about the ticket.

File a Complaint

Report a ticket seller who:

• Doesn't have a DCA license

• Harasses or behaves aggressively toward you

• Overcharges, misrepresents, or makes false statements about the tickets

• Refuses an exchange, refund, or return

What Happens Next

To receive follow up on your request, you must provide your address. The Agency will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.