You can get information and assistance online or by phone for traffic tickets or summons, including:

• The amount owed
• How to plead guilty or not guilty
• How to get a copy of a traffic ticket
• How to pay a traffic ticket
• How to request, postpone, or reschedule a hearing
• How to appeal a judgment

You can also find general payment, dispute, and hearing information, including instructions on how to plead guilty or not guilty on the back of the traffic ticket.

Non-criminal moving traffic violations include:

• Speeding
• Reckless driving
• Tailgating
• Improper passing
• Other violations that occur while a motor vehicle is in motion

Online

Plead guilty and pay your ticket, or plead not guilty and schedule a hearing. You can also live chat with a representative on the website if you need more help.

Get a copy of your traffic ticket.

Appeal a traffic ticket conviction.

Get contact information for the DMV.

Find Traffic Violations Bureau locations.

Learn about driver violation points.

By Phone

• Agency: New York State Department of Motor Vehicles
• Division: Traffic Violations Bureau
• Phone Number: (718) 488-5710
• Business Hours:
• Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish. Call volume is often high. If you don't get through, call back later.