You can file a complaint about individuals who repair, install, service, or inspect locks and similar devices.
To file a complaint, you must live in New York City. The business can be located outside of the City.
The Department of Consumer Affairs (DCA) does not accept stickering complaints.
What Happens Next
To receive follow up on your request, you must provide your address. The Agency will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
