You can file a complaint about a business that sells, rents, repairs, or adjusts any instrument or device designed for the disabled, such as:
- Braces
- Crutches
- Wheelchairs
To file a complaint, you must live in New York City. The business can be located outside of the City.
What Happens Next
To receive follow up on your request, you must provide your address. The Agency will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
