Pharmacist Complaint

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You can file a complaint about professional misconduct against a pharmacist within the state of New York.

Professional misconduct includes the following but is not limited to:

Permitting or aiding an unlicensed person to perform activities requiring a license
Practicing beyond the scope of the profession
Releasing confidential information without authorization
Failing to return or provide copies of records on request
Abandoning or neglecting a patient in need of immediate care
Performing unnecessary work or unauthorized services
Practicing under the influence of alcohol or other drugs

Complaints must be submitted in writing to the New York State Office of Professional Discipline (OPD). Complaints cannot be filed by phone.

You can download the complaint form and view instructions online. You can also get answers to frequently asked questions about the complaint process.

Once you complete the form, you can submit it by mail or fax.

By Mail

Mail your complaint form to an OPD Regional Office.

By Fax

(212) 951-6420

If you need more information or assistance with filing a complaint, you can contact the New York State Office of the Professions.

Please note that complaints must be submitted in writing and cannot be filed by phone.

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